Operations Management

Operations Management


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Operations management is important, exciting, challenging … and everywhere you look.

  • Important, because it enables organisations to provide services and products that we all need
  • Exciting, because it is central to constant changes in customer preference, networks of supply and demand, and developments in technology
  • Challenging, because solutions must be financially sound, resource-efficient, as well as environmentally and socially responsible
  • And everywhere, because in our daily lives, whether at work or at home, we all experience and manage processes and operations.


    ISBN: 9781292098678
    Edition: 8th Edition

    This book is the recommended reading for 'Operations management in supply chains' (AD6) and is other suggested reading for 'Business needs in procurement and supply' (D2).

    ‘Operations Management’ focuses on the sustainable and socially responsible imperatives of operations management, using over 120 cases and illustrations of real-life operations around the world, including Apple, Médecins Sans Frontières, Amazon, Ecover, Dyson, Disneyland Paris, Google, The North Face, and many more.

    Great member discount on this book.


    Nigel Slack, Warwick Business School, Warwick University

    Alistair Brandon-Jones, University of Bath

    Robert Johnston, Warwick Business School, Warwick University

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