Developing and Managing Contracts


Developing the contract allows both parties to fully understand their obligations and key success criteria as part of the agreement, forming the foundation to manage the contract and relationship effectively.

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    Conflict Resolution

    Conflicts can arise when people disagree over values, motivations, perceptions or ideas. Conflict resolution is needed where an agreement cannot be reached and is used to facilitate a peaceful outcome. There are a range of techniques that can be deployed such as negotiation, mediation, diplomacy, and creative peacebuilding. If mismanaged this can cause harm to a business relationship however if this is handled in a respectful and positive way it can keep relationships strong.


    The main implications of purchasing and supply inventory

    CPD 2This module introduces you to the main implications of purchasing and supply inventory.

    Standard: £13.00 + VAT
    South Africa: R267.60 + VAT
    Australia: $31.22 + GST
    New Zealand: $28.26 + GST


    The main methods for storage and movement of inventory

    CPD 2This module considers the contribution that marketing makes to developing customer and supplier relationships.

    Standard: £13.00 + VAT
    South Africa: R267.60 + VAT
    Australia: $31.22 + GST
    New Zealand: $28.26 + GST


    The main techniques used for ordering supplier

    CPD 2This module examines the main techniques used for ordering supplies.

    Standard: £20.00 + VAT
    South Africa: R 411.69 + VAT
    Australia: $43.49 + GST
    New Zealand: $48.05 + GST


    Contract Management

    Contract management is a continuous procurement process that ensures suppliers adhere to their agreed contractual obligations along with negotiating any future changes that need to take place.


    Understand the legal aspects relating to the performance of contracts

    CPD 2This module consider the legal implications of contract including formation, recourse for non-performance and conflict resolution.

    Standard: £20.00 + VAT
    South Africa: R411.69 + VAT
    Australia: $43.49 + GST
    New Zealand: $48.05 + GST


    Understand the main approach to achievement the management of contracts

    CPD 2This module introduces you to the main approaches to contract management including roles and responsibilities, contract implementation and risk management.

    Standard: £20.00 + VAT
    South Africa: R411.69 + VAT
    Australia: $43.49 + GST
    New Zealand: $48.05 + GST


    Demand Management

    Demand management enables organisations to understand the rationale behind their purchases, focusing on volume and consumption.


    Implications of contractual non-performance

    CPD 2This module examines the legal consequences of failure to perform contracts.

    Standard: £20.00 + VAT
    South Africa: R411.69 + VAT
    Australia: $43.49 + GST
    New Zealand: $48.05 + GST


    Interpreting data relating to the workflow involved in procurement and supply

    CPD 2This module examines the use and interpretation of data from procurement and supply and financial budgets to calculate future demand and the effect this has on the pricing of goods and services.

    Standard: £13.00 + VAT
    South Africa: R267.60 + VAT
    Australia: $31.22 + GST
    New Zealand: $28.26 + GST


    Performance improvement

    CPD 2This module considers the main aspects of performance improvement for strategic sourcing or category management processes. It considers mobilisation, transition, contract management, supplier relationship management and exit arrangements.

    Standard: £20.00 + VAT
    South Africa: R411.69 + VAT
    Australia: $43.49 + GST
    New Zealand: $48.05 + GST


    Preparing to source from external suppliers

    CPD 2This module introduces you to the main processes involved in sourcing, including market analysis. It considers how quotations and tenders should be obtained and evaluated, as well as looking at the contribution that electronic systems can make to assist sourcing.

    Standard: £20.00 + VAT
    South Africa: R411.69 + VAT
    Australia: $43.49 + GST
    New Zealand: $48.05 + GST


    The main performance measures of the supply chain

    CPD 2This module considers the main performance measures of the supply chain, in particular focusing on financial measures, stakeholder metrics and benchmarking.

    Standard: £20.00 + VAT
    South Africa: R411.69 + VAT
    Australia: $43.49 + GST
    New Zealand: $48.05 + GST


    The procurement process

    CPD 2This module introduces you to organisational issues that shape the structure and scope of the procurement or supply chain function.

    Standard: £20.00 + VAT
    South Africa: R411.69 + VAT
    Australia: $43.49 + GST
    New Zealand: $48.05 + GST


    Setting Key Performance Indicators

    Setting Key Performance Indicators (KPI’s) is important in order to be able measure performance and then subsequently manage it effectively. KPI’s should be SMART which means Specific, Measureable, Achievable, Relevant and Timely.


    Fundamentals of specifications and key performance indicators

    CPD 2This module considers the use of specifications when procuring products and services and how key performance indicators can be used to define and manage contractual performance.

    Standard: £20.00 + VAT
    South Africa: R411.69 + VAT
    Australia: $43.49 + GST
    New Zealand: $48.05 + GST


    Terms and Conditions and the Developing of Contracts

    Terms and conditions are a very important element of developing contracts, helping to minimise contractual risks and exposure when doing business.


    Contract terms

    CPD 2In this module you will look at terms that are implied into contracts, as distinct from those expressly stated. In particular, you will examine those terms that legislation implies into contracts.

    Standard: £20.00 + VAT
    South Africa: R411.69 + VAT
    Australia: $43.49 + GST
    New Zealand: $48.05 + GST


    Contracts with external organisations

    CPD 2This module examines formal contracts with external organisations and the types of contractual terms and pricing arrangements that can be incorporated.

    Standard: £20.00 + VAT
    South Africa: R 411.69 + VAT
    Australia: $43.49 + GST
    New Zealand: $48.05 + GST


    Developing a standard purchase order for goods or services

    CPD 2This module examines the elements required in order to complete a purchase order for goods and services.

    Standard: £13.00 + VAT
    South Africa: R267.60 + VAT
    Australia: $31.22 + GST
    New Zealand: $28.26 + GST


    Formation of contracts

    CPD 2This module looks at the fundamentals of contracting and the effect of EU legislation on contracts.

    Standard: £20.00 + VAT
    South Africa: R411.69 + VAT
    Australia: $43.49 + GST
    New Zealand: $48.05 + GST


    Legal issues relating to the formation of contracts

    CPD 2This module introduces you to the key legal issues, documentation and types of contractual agreements relating to the supply of goods and services.

    Standard: £20.00 + VAT
    South Africa: R411.69 + VAT
    Australia: $43.49 + GST
    New Zealand: $48.05 + GST


    Main approaches in negotiating commercial agreements with the organisation

    CPD 2This module considers the application of commercial negotiations and the main approaches in the negotiation of agreements with external organisations. It also provides an introduction into the importance of power and the relationship spectrum in commercial negotiations.

    Standard: £20.00 + VAT
    South Africa: R411.69 + VAT
    Australia: $43.49 + GST
    New Zealand: $48.05 + GST


    The main components of contractual agreements

    CPD 2This module introduces you to the main components of contractual agreements, including how they are constructed and the different documents that constitute a contract.

    Standard: £13.00 + VAT
    South Africa: R267.60 + VAT
    Australia: $31.22 + GST
    New Zealand: $28.26 + GST


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