Stakeholders

In any activity an organisation undertakes, whether strategic, operational or tactical, the activity can only be successful with the input, commitment and support of its key stakeholders. Gaining and maintaining the support and commitment of stakeholders requires a continuous process of engaging the right stakeholders at the right time and understanding and managing their expectations.

Delivering effective customer service to improve workflow in procurement and supply

CPD 2This module examines the improvements that can be made to procurement and supply workflows, through the use of good customer service.

Standard: £13.00 + VAT
South Africa: R267.60 + VAT
Australia: $31.22 + GST
New Zealand: $28.26 + GST

CIPS members: please login using the link in the top right hand corner in order to purchase this module.

Procurement and organisational relationships

CPD 2This module introduces you to the range of both internal and external relationships in procurement and supply and the role and contribution they provide.

Standard: £13.00 + VAT
South Africa: R267.60 + VAT
Australia: $31.22 + GST
New Zealand: $28.26 + GST

CIPS members: please login using the link in the top right hand corner in order to purchase this module.

The main approaches for conflict resolution in procurement and supply

CPD 2This module examines how conflict in the Procurement and supply function might arise. It looks at techniques for resolving conflict with stakeholders in Procurement and supply, and how effective team working can contribute to a good outcome for all.

Standard: £13.00 + VAT
South Africa: R267.60 + VAT
Australia: $31.22 + GST
New Zealand: $28.26 + GST

CIPS members: please login using the link in the top right hand corner in order to purchase this module.

The main stakeholders in procurement and supply

CPD 2This module examines the main internal and external stakeholders in the Procurement and supply function, and how you can identify them.

Standard: £13.00 + VAT
South Africa: R267.60 + VAT
Australia: $31.22 + GST
New Zealand: $28.26 + GST

CIPS members: please login using the link in the top right hand corner in order to purchase this module.