Training Courses (UK)


Commercial Approach: Cloud Service Agreements

Tuesday, 27 October 2020 - LONDON


non-member £495
Commercial Approach: Cloud Service Agreements
14 Places Left Booking ends: 21 Oct 2020

Demystify the nature of cloud service offerings and understand the regulatory landscape.


By the end of this course you will be able to:

•Recognise the difference between IaaS, PaaS and SaaS
•Understand what a cloud service provider is actually supplying - and what is not included
•Identify common elements in the supplier's charging model
•Discover where in the world your supplier's cloud is located and explain to the supplier where you need it to be
•Understand basic data protection and data privacy regulations, especially as these apply to trans-border data flows


Please note that “Commercial Approach” “ScioCertus” and “Confidence in knowledge” are trademarks owned by Robert Carolina t/a ScioCertus.


Please note: price above includes any early bird discount (if applied).
Contact for specific closing dates for early bird booking.


If you require accommodation for the night prior to this training course, please contact the CIPS Accommodation Service on +44 (0) 1780 484052 or email


    Is it right for me?


    This one-day workshop will help to demystify the cloud and is appropriate for anyone who wants to identify and understand common problems in cloud service contracts. The course is appropriate for anyone with limited experience reviewing cloud service agreements, and those who want to understand the general regulatory environment that applies to cloud services.


    What key points will the training cover?

    •Demystifying the cloud
    •Infrastructure as a Service (IaaS), Platform as a Service (PaaS) and Software as a Service (SaaS)
    •Public vs private cloud
    •The challenge of pricing models
    •Services agreement and SLAs
    •Data privacy and Edward Snowden: impact on cloud procurement now and in the future
    •Security and audit issues arising from cloud service relationships


    Course fee includes:

    • Lunch
    • Refreshments
    • Course materials


    Robert Carolina

    Robert Carolina, BA (University of Dayton), Juris Doctor (Georgetown University), LL.M-International Business Law (London School of Economics), Solicitor (England and Wales), Attorney-at-Law (Supreme Court of the United States and Courts of the State of Illinois) is a specialist in technology and e-commerce law. He is a principal with Origin, a niche law firm that focuses entirely on intellectual property and technology projects. Robert has advised numerous institutions on negotiating and concluding technology and telecommunications procurement contracts and outsourcing arrangements.

    Robert is also the Executive Director of the Institute for Cyber Security Innovation at Royal Holloway University of London, and a Senior Visiting Fellow with the University's Information Security Group.

    Before moving to London in 1992 Robert was in-house counsel with a telecommunications software development company in the United States. His career in London began in the computer and telecommunications law practice of Clifford Chance, then the world’s largest law firm, and he later became a Partner with PricewaterhouseCoopers legal services in London


    Tuesday 27 Oct - LONDON

    Novotel London Wembley
    5 Olympic Way
    HA9 0NP
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