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Commercial Manager

Tesco Bank
Edinburgh, United Kingdom
Closing date
4 Jul 2024

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Specialist Area
Category management
Job Level
Banking,Finance and Insurance
Contract Type
Full Time
CIPS Membership
Non CIPS member
Serving our customers, communities, and planet a little better every day.

Salary - Between £38,000 - £57,000 annual bonus & benefits

Work Level - 2

Location- Permanent

Office Attendance- Our roles are hybrid; however, you should be able to travel to our Edinburgh office 2-3 days per week for this position.

Closing Date - Applications 21st June at 5pm.

We deal in the personal - from pet insurance for your best friend, and home insurance for peace of mind, to motor insurance for your dream car or travel money for that trip you've worked hard for. And that means we always work with heart. Whether we're helping our customers or looking after our people, you'll find there's a warmth and friendliness to everything we do.

We're looking for a Commercial Manager to join our Insurance and Money Services team.

• As a Commercial Manager you'll be working on our own brand Tesco Gift Card program. Focusing on growing the gift card programme in the UK & Republic of Ireland via B2B channels.

• You'll play a key part in developing our B2B sales & trade plan, identifying new opportunities for the business and building and managing key partnerships within the B2B space.

• It's an exciting time to join our record breaking and award-winning Gift Card team.

What you'll be doing

Key roles and responsibilities

• Developing and implementing sales and trade plans to push the business forward.

• Managing the day-to-day partner relationships with our B2B contacts and resellers.

• Work collaboratively with partners, colleagues, and agencies to unlock new sales and discount opportunities that align with the wider business strategies.

• Supporting technical and product development for Tesco Gift Cards, being fully up to speed with industry wide advancements and ensuring Tesco maintains a competitive edge in the market through product innovations and delighting our customers.

• Delivering exceptional customer service and being the go-to person for all day to day queries from Tesco Stores and Tesco Bank colleagues and external Tesco B2B customers.

• Robust understanding of all risks associated with the business including any fraud weaknesses and responsibility for ensuring that real time tracking is in place and any control gaps documented and plan to close exists.

We need you to have:

• Proven track record of stakeholder and partner relationship management.

• Good communication and relationship management skills to interact with key stakeholders (both internal and with our 3rd parties).

• A customer orientated mindset to ensure we consistently hold them at the heart of what we do.

• Proficiency in Word and PowerPoint.

And if you have any of these, even better

• Commercial Acumen - apply understanding of the business environment and objectives to help develop solutions.

• Knowledge and experience within the Gift Card industry.

• Background and experience in partnership management.

We don't expect you to tick every box, and if you feel you hit most of the brief, it's worth exploring to further develop your career here with us.

What's in it for you?

• Prepare for your retirement with our colleague pension scheme.

• Private Medical Insurance (WL2+) and virtual GP Service for you and your family 365 days a year.

• Performance related annual bonus.

• Indulge in a generous holiday allowance with a minimum of 7.2 weeks, with the opportunity to buy more.

• Embrace the benefits of our Colleague Clubcard, enjoy a 10% discount that increase to 15% every payday (worth up to 2K). As an added perk, we'll give you a second card to share with someone else.

• Benefit from our family-oriented initiatives, encompassing enhanced maternity leave pay, a shared parental leave policy, and a generous 8-week paid paternity leave.

• A place to get on - take advantage of our ongoing learning opportunities and award-winning training, to help you achieve the job and career you want.

• Take part in our Buy as you Earn and Save as you Earn share schemes.

Everyone's welcome

We want all our colleagues to always feel welcome and be themselves. We're committed to building a more inclusive workplace and celebrating everything that makes colleagues unique, and value the richness and diversity this brings to our business. A more diverse business helps us deliver on our purpose to serve our customers, communities, and planet a little better every day.

Additional Information

Role Alignment

Following the announcement regarding Tesco's strategic partnership with Barclays, this role will support our Insurance and Money Services team and will remain with Tesco.


Interviews are expected to be held from w/c 1st July 2024.

How to apply

We value our people and diverse teams and believe the variety of backgrounds and experiences make us stronger to achieve our goals.

Our colleagues are working hybrid, taking time to meet with colleagues in our offices for moments that matter, such as team catch ups, planning meetings and more. If you're interested in finding out more about what a career at Tesco Bank looks like, click apply to find out more!

Why Tesco Bank?

We're also a little obsessed with the future. Your future. Our future. That's why we take development seriously; we want to help you thrive and evolve in your career. Tesco Bank is a place to get on, all colleagues have access to LinkedIn Learning and Abstract, from day one.

It's important to us that we make sure you're supported by your team and colleague networks every day, celebrating when it matters and helping you to be the best version of yourself. The people make Tesco Bank, and we take pride in what we achieve together.

All that hard work? Come and see it turned into something real, usable, and important to customers' and colleagues' everyday lives. At Tesco Bank, our products make things a little better for everyone.

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