The Role

The successful candidate will report to the Businesses Services Manager and is responsible for areas of Business Management including procurement, contract management, and supplier relations. The role’s purpose is to ensure the delivery of IT Commercial Services to support business and project delivery, internal customers, external agencies/partners, and suppliers, to pursue efficient and effective solutions in line with contracted service levels.

Responsibilities:

• Ensure the delivery of high-quality IT Commercial and Procurement services to internal customers.
• Manage and coordinate Procurement, Contract and Supplier management processes.
• To lead the commercial relationship with key suppliers, ensuring that all commercial issues are negotiated effectively, and that best value is delivered from key contracts.
• Act as a point of contact for IT Contract-related issues and escalations
• Identify and implement improvements to Supplier delivery, Supply chains and Contracts.
• Monitor and report on Contact delivery performance against SLAs and KPIs and take appropriate action to resolve issues / improve services.
• Collaborate with other ICT teams to ensure that IT services align with business needs.

Requirements:

• Must possess a relevant degree and/or hold other significant ICT or Business Management related qualifications or demonstrate relevant experience.
• Proven skills in managing and operating within agreed ICT Business Management processes at an organisation of comparative size, using a diverse range of technology-based services.
• Proven experience in ICT Business Management in one or more of the following areas:
• Proven experience of increasing ICT efficiency
• Reducing risks,
• Improving performance through the implementation of IT business management.

Must have a good understanding of Data Protection and Freedom of Information issues and be up to date with current legislation, policy, and procedures.

Where you’ll fit in:

The ICT Contract and Supplier Manager sits within the Service Delivery section of the department. Reporting to the Business Services Manager, your areas of responsibility will include:

• ICT Service Management Systems, Software and Services
• ICT Stakeholder Relations Management,
• ICT Supplier Management
• ICT Procurement
• ICT Contracts Management

This role will also provide cross-functional resilience within the ICT Business Support Unit.

Benefits Include:

• Training and professional development opportunities
• Local Government Pension Scheme
• 24 days Annual Leave increasing to 29 days after 5 years employment.
• Flexible working dependant of duties
• Free on-site parking
• On site fitness centre and canteen
• Collaborative and supportive work environment.
• Cycle to work scheme.
• Wellness programmes
• SWP Diolch Vectis & Blue light Discount Card
• Opportunity to make a meaningful contribution to public safety and community well-being.

Diversity, Equality & Inclusion 

As a Force, we are committed to developing the overall structure of equality, diversity and inclusion across South Wales Police: in our workforce and in the services we provide.

South Wales Police is an equal opportunities employer and is determined to attract, employ and support a workforce which is representative of the diverse society which it serves.

We are committed to achieving a working environment which is free from any form of harassment, intimidation, bullying or victimisation.

Applications are welcomed from all under-represented groups and support will be made available for all applicants as and when requested. 

The successful Candidate must be willing to undergo vetting to MV/SC Vetting. 

Please note, if you are subject to an ongoing PSD investigation, your appointment or placement in the role may be delayed pending an outcome. Whether the role is held open will be considered on a case-by-case basis

For more information about the role please contact Neil.Davis@south-wales.police.uk

Note: Due to the sensitive nature of the work performed by South Wales Police, all applicants will undergo a comprehensive background check as a part of the recruitment process.

Application Closing: 17th July 1PM

Shortlist announcement: w/c 29th July 2024

In person assessment and interview: w/c 5th August 2024