Job Description

The candidate must possess knowledge relevant to the functional area, and act as a subject matter expert in providing advice in the area of expertise, and also focus on continuous improvement for maximum efficiency. It is vital to focus on the high standard of delivery excellence, provide top-notch service quality and develop successful long-term business partnerships with internal/external customers by identifying and fulfilling customer needs. He/she should be able to break down complex problems into logical and manageable parts in a systematic way, and generate and compare multiple options, and set priorities to resolve problems.The ideal candidate must be proactive, and go beyond expectations to achieve job results and create new opportunities. He/she must positively influence the team, motivate high performance, promote a friendly climate, give constructive feedback, provide development opportunities, and manage career aspirations of direct reports. Communication skills are key here, to explain organizational objectives, assignments, and the big picture to the team, and to articulate team vision and clear objectives.

Process Manager Roles and responsibilities:

• Designing and implementing scalable, reliable, and maintainable data architectures on AWS.
• Developing data pipelines to extract, transform, and load (ETL) data from various sources into AWS environments.
• Creating and optimizing data models and schemas for performance and scalability using AWS services like Redshift, Glue, Athena, etc.
• Integrating AWS data solutions with existing systems and third-party services.
• Monitoring and optimizing the performance of AWS data solutions, ensuring efficient query execution and data retrieval.
• Implementing data security and encryption best practices in AWS environments.
• Documenting data engineering processes, maintaining data pipeline infrastructure, and providing support as needed.
• Working closely with cross-functional teams including data scientists, analysts, and stakeholders to understand data requirements and deliver solutions.

Technical and Functional Skills:

• Typically, a bachelors degree in Computer Science, Engineering, or a related field is required, along with 5+ years of experience in data engineering and AWS cloud environments.
• Strong experience with AWS data services such as S3, EC2, Redshift, Glue, Athena, EMR, etc
• Proficiency in programming languages commonly used in data engineering such as Python, SQL, Scala, or Java.
• Experience in designing, implementing, and optimizing data warehouse solutions on Snowflake/ Amazon Redshift.
• Familiarity with ETL tools and frameworks (e.g., Apache Airflow, AWS Glue) for building and managing data pipelines.
• Knowledge of database management systems (e.g., PostgreSQL, MySQL, Amazon Redshift) and data lake concepts.
• Understanding of big data technologies such as Hadoop, Spark, Kafka, etc., and their integration with AWS.
• Proficiency in version control tools like Git for managing code and infrastructure as code (e.g., CloudFormation, Terraform).
• Ability to analyze complex technical problems and propose effective solutions.
• Strong verbal and written communication skills for documenting processes and collaborating with team members and stakeholders.

About Us

At eClerx, we serve some of the largest global companies - 50 of the Fortune 500 clients. Our clients call upon us to solve their most complex problems, and deliver transformative insights. Across roles and levels, you get the opportunity to build expertise, challenge the status quo, think bolder, and help our clients seize value

About the Team

eClerx provides critical business operations services to over fifty global Fortune 500 clients, including some of the world's leading companies across financial services, cable & telecom, retail, fashion, media & entertainment, manufacturing, travel & leisure, software, and high-tech. Incorporated in 2000, eClerx is one of India's leading process management and data analytics companies and is today traded on both the Bombay and National Stock Exchanges of India. eClerx employs 9,500-plus people across its global sites in the US, UK, India, Italy, Germany, Singapore, Thailand.

eClerx Digital is the trusted partner of choice to the world's largest global brands for creative production, eCommerce/web operations, and analytics & insight services. We improve profitability for their digital businesses. Using the Follow the Sun delivery model, our team of 3,000+ full-time digital delivery employees - at our five productions hubs in Mumbai, Pune, Chandigarh, Verona, and Phuket - applies deep digital expertise to support the most demanding global clients effectively. eClerx Digital's innovative delivery model drives the 'metrics that matter' for our clients: improved acquisition, conversion and retention, and overall lifetime value of your customer 24/7/365.