Commercial Manager

Procurement Commercial Manager

London/Leeds - Hybrid

At Direct Line Group, insurance is just the start. Combining decades of industry experience with talented people in every field from data, technology, customer care and auto repair, to HR, finance, and procurement, we're a customer-obsessed market powerhouse. And we all work together to be brilliant for customers, every single day.

We're thrilled to offer an exciting opportunity to join us as a Commercial Manager to join our IT & BPO team, reporting into our Senior Commercial Manager. You will deliver outstanding performance and value from supply partners, whilst controlling risk and maintaining appropriate control following a simple governance framework.

You will manage all commercial aspects of the contract, focusing on continuous improvement and new ideas, challenging unnecessary business demands, managing contract obligations, reclaiming service credits and rebates, tracking and measuring benefits secured from each supplier, and ensuring that the end customer receives excellent service through supplier outcomes.

What you'll be doing

• Working with suppliers to access latest innovations, challenge unnecessary business demands, manage contract obligations and measure in contract delivery
• Develop long term value adding supplier and relationship strategies that are aligned to business and category and supply chain strategies
• Leading commercial relationships with suppliers and resolving and mitigating solutions where supplier performance is under expected standards
• Contributing to commercial projects (eg. continuous improvement, innovation led projects, supply chain collaboration, etc.), bringing innovation from the supply base
• Delivering ongoing and increasing benefit to DLG through the engagement of suppliers and delivery of plans that create new customer propositions, cost reduction and service improvements

What you'll need

• Previous supplier relationship and project management experience.
• Experience managing multiple partners and negotiating complex arrangements.
• Ability to collaborate across multi-disciplined teams.
• Ability to coach and mentor less experienced team members.

Ways of Working

Our hybrid model way of working offers a 'best of both worlds' approach combining the best parts of home and office-working, offering flexibility for everyone. When you'll be in the office depends on your role, but most colleagues are in 2 days a week, and we'll consider the flexible working options that work best for you.

Read our flexible working approach here.

Benefits

We wouldn't be where we are today without our people and the wide variety of perspectives and life experiences they bring. That's why we offer excellent benefits to suit your lifestyle and a flexible working model combining the best parts of home and office-working, varying with the nature of your role. Our core benefits include:

• 9% employer contributed pension
• 50% off home, motor and pet insurance plus free travel insurance and Green Flag breakdown cover
• Additional optional Health and Dental insurance
• Up to 10% bonus
• EV car scheme allows all colleagues to lease a brand new electric or plug-in hybrid car in a tax efficient way.
• 25 days annual leave, increasing each year up to a maximum of 28
• Buy as you earn share scheme
• Employee discounts and cashback
• Plus many more!

Being yourself

Difference makes us who we are. We believe everyone should feel comfortable to bring their whole selves to work - that's why we champion diverse voices, build workplaces that work for people, and invest in the things that matter. From senior leadership to inclusivity networks, adaptive working to inclusion training, we've made it our mission to give you everything you need to be authentically you. Discover more at directlinegroupcareers.com

Together we're one of a kind.

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