CEVA Logistics, a world leader in third-party logistics, provides global supply chain solutions to connect people, products, and providers worldwide. Headquartered in Marseille, France, CEVA Logistics offers a broad range of end-to-end, customized solutions in contract logistics and air, ocean, ground, and finished vehicle transport in 170 countries worldwide thanks to its approximately 110,000 employees at approximately 1,500 facilities. With a pro forma 2023 revenue of US$20.2 billion, CEVA Logistics is part of the CMA CGM Group, a global player in sea, land, air, and logistics solutions.

Logistics Coordinator

ABOUT THE ROLE

This position is in-charge in day to day shipment processing, documentation, and coordination with the clients.

WHAT YOU WILL BE DOING

Reporting & Updating to the Tracking System

• Enters and fills in the appropriate system of all received purchase orders and their respective follow-up with vendors.
• Reconciles of cargo received into the store on a daily basis.
• Updates the mandatory fields in the tracking system in a timely manner to reflect the correct status of the purchase order/shipment,.
• Compiles and dispatches of customer reports on a daily/weekly basis.
• Compiles and prepares monthly activity reports outlining freight volumes, expedition details and any extraordinary shipment.

Expediting

• Maintains contact with vendors to ascertain availability of orders; updates of tracking systems and obtains commercial documents.
• Expedites cargo on a daily/weekly/monthly basis depending on in-place arrangements and degree of urgency

Cargo Booking and Shipment Coordination

Preparing Quotations and Invoicing

• Arranges booking of freight space with air or sea carriers.
• Processes shipment planning to attend to the clients needs.
• Coordinates with customers on issues relating to freight volumes in store earmarked for dispatch by sea/air.
• Manages and coordinates with clearing and transport departments to ensure appropriate and cost-effective transport arrangements are in place.
• Processes export customs clearances entries and containers pre-receivals advises for Australian origin shipments.
• Investigates and determines on a job-by-job basis the most cost-effectivee and time-relevantt method of freight expedition to achieve required results for both customer and company.
• Coordinates and manages overseas orders with appointed overseas agents.
• Sends pre-alert advice to client and / or agent at destination.
• Prepares freight & transport quotation documents for clients.
• Negotiates rates with carriers and overseas agents.
• Review and process creditor's invoice and prepare billing to client.

Customer Service

Code of Conduct and SOP Compliance

Others

• Maintains a professional level of communication with internal and external customers to address any queries that may arise.
• Attends to customer's inquiries in a timely and professional manner.
• Participates in development and implementation of new tools and processes of the department.
• Maintains awareness and knowledge of Company organizational development plan, theories, SOP, KPI and implementation procedures.
• Complies to corporate and departmental policies, procedures and service standards in conjunction with management.
• Ensures adherence to legal and company policies and procedures and undertake disciplinary actions if the need arises
• Performs any other duties as maybe required by the immediate leader.

Requirements

THE SUCCESSFUL CANDIDATE

Essential:

• Good oral and written communication skills in English
• With solid background in Freight Forwarding Operations

Desirable:
• Graduate of Customs and Administration or any related course
• With experience in cargowise system

WHAT WE OFFER

CEVA Logistics is a vast global business of 110,000 employees, representing every race, gender, marital status, sexual orientation, disability, age, religion or belief, nationality, and ethnicity.

We recognize that people from different backgrounds and with different experiences and skills contribute new knowledge and perspectives that improve our service offerings and business practices and strengthen relationships with our diverse customers.

We work to provide a positive environment in which every employee feels valued and respected and is supported in reaching their full potential. We walk the talk.

Benefits

• Medical
• Dental
• Allowances
• Engagement Activities