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Category Manager

Employer
City Facilities Management
Location
Glasgow, United Kingdom
Salary
GBP 55,000.00 per year
Closing date
2 Feb 2025
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Specialist Area
Category management
Job Level
Manager
Sector
Management & Executive
Contract Type
Permanent
Hours
Full Time
CIPS Membership
Non CIPS member
The Vacancy

Job Purpose:

This is a key position, carrying out planned and reactive maintenance across several site locations.

You will be the first line in all service and maintenance throughout your allocated sites.

To effectively maintain service and repair Refrigeration Equipment in customer locations and provide assistance to HVAC equipment containing refrigeration circuits.

Engineering teams provide 24hr service cover throughout the year to customer's equipment through the use of planned and extended working hours including participation in standby rota procedures.

Key Accountabilities:
  • Prioritise maintenance and repair work to achieve agreed timescales and response times.
  • Identify non-repairable faults promptly advise the Line manager of findings, with recommendations regarding suitable replacements.
  • To ensure PPM schedules are completed within agreed timescales and that all necessary paperwork is completed accurately and to the laid-down procedures.
  • Ensure that all technical and compliance paperwork is always completed and up to date.
  • Requirement to participate on an out of hours standby rota. Responsible for arranging & communication of any cover required due to holidays/ unforeseen circumstances to line manager.
  • To be aware of regulations and codes of practise applicable to the tasks.
  • To order and fit parts or components as prescribed by company procedures.
  • To notify the company helpdesk of procedural task condition on cessation of works.
  • To advise the GSMs of any repair, maintenance and installation issues that are likely to affect the smooth running of the store and to build rapport and promote the spirit of partnership with all GSM's.
  • Respond promptly and positively to service call requests from the Helpdesk and to assess the requirements of the job and carry out repairs as and where necessary
  • To carry out surveys and complete reports as required by the refrigeration supervisor/ RFM.
  • All work will be completed to the highest standards in an efficient and cost-effective manner, whilst complying with the laid-down Company Health and Safety policy.
  • To carry out all tasks assigned within the allotted time period to the satisfaction of the company and client.
  • To attend training courses as and where necessary and to ensure personal job skills keep pace with technical and business developments.
  • To comply with the Health and Safety at Work Act and the company's Health and Safety Policy at all times.
Knowledge, Skills and Abilities:

Essential
  • Suitable Maths & English qualification
  • Time Served Apprenticeship
  • NVQ/C&G Refrigeration Based Qualification
  • Approved Training Program
  • Refrigerant Handling C&G 2079 or equivalent CITB certificate
  • Skill Card
  • Knowledge of Refrigeration, Electrical, Air Conditioning, Mechanical
  • Ability to Read Drawings
  • Ability to work at heights
  • Competent in the use of Access Equipment
  • Current Full driving licence essential
  • Available for Out of Hours Working
  • Participation in Standby Rota
  • Suitable Personal Tool Kit
Desirable
  • Previous experience, post apprenticeship
  • City or Others Accredited Future Legislation
  • Hydrocarbon refrigerant certification
  • GCSE
  • BS7671 (IEE 16/17th)
  • Commercial/Supermarket
  • Machine Overhaul Skills
  • Electrical & Engineering knowledge
  • BSEN 378 (BS4434)
The Company

In 1985, husband and wife Willie and Susan Haughey established City Refrigeration Holdings. The pair set out with one goal - to make a positive change in the facilities management industry.

The Haugheys founded their enterprise on the values of collaboration and transparency, replacing client/contractor relationships with long-term, mutually beneficial partnerships. Each partner receives a unique strategy, shaped by the needs of the business and implemented by a bespoke, self-delivered model.

It is this focus that has allowed the City Group to grow from its humble beginnings into one of the world's most trusted facilities management companies. The business now employs over 12,000 people and has established divisions across Europe, Australia, North America and Asia. It has also diversified the services it offers to include maintenance and engineering, technical procurement and support, cleaning and ancillary services across retail, residential and commercial markets.

Now more than three decades into its story, City remains rooted in the core values established by the now Lord and Lady Haughey and remains passionate about sharing its unparalleled professionalism, quality, customer service and value with partners around the globe.

About City

Our Benefits

Pension Scheme

Retail Discounts

Cycle to Work Scheme

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