Online Remote Invigilation Exams


 

By choosing remote exams there is no need to travel,  you will be able to sit your exams in the comfort of your own home or office. All you need is a desktop or laptop computer, a mobile device and a stable internet connection.

On exam day, firstly you must sign into your VICTVS V3 mobile phone app to go through a system check process.  Then you can login to your exam on TestReach, this is required before each remote exam starts. 

Your remote CIPS invigilator will watch you through your mobile device camera, this way you can be assured that our high quality and compliance standards are maintained.

Remote invigilation

 

    Essential Technical Requirements

    IMPORTANT: To sit your exam you will need to meet the minimum system requirements to run your exam and for your remote invigilator.  

    Your Exam

    Your exam takes place on our CBE platform on your desktop/laptop on a system called TestReach

    Your desktop/laptop system requirements are:

    1. Mac 10.8+ or Windows 7+ operating system 
      Important note : Surface Pro/iPads/tablets/notebooks are not compatible with the testing software so you cannot take your exam on any of those devices

    2. Intel Core i3 (or equivalent) and 4GB RAM 

    3. Continuous internet speed of a minimum of 516 kbps

    We also recommend a comfortable-size computer screen of at least 11 inches to minimise fatigue.

     


    Your remote invigilator

    Your remote invigilator will watch you through your mobile device camera using a mobile app called VICTVS V3.

    Your mobile device requirements are:

    iOS – iOS 13.4 and above.  Devices – iPhone 7,7 plus, 8, 8 plus, X, XS, XS Max, XR, 11, 11 pro, 11 Max Pro, SE (2nd gen),  iPad Air 2 (and above), iPad Mini 4, All iPad Pro models
    Android – 8.0 and above.
    1. iOS – iOS 13.4 and above. 
    2. Devices – iPhone 7,7 plus, 8, 8 plus, X, XS, XS Max, XR, 11, 11 pro, 11 Max Pro, SE (2nd gen),  iPad Air 2 (and above), iPad Mini 4, All iPad Pro models
    3. Android – 8.0 and above.

    Can't meet the requirements? Speak to your employer, colleagues, or friends to see if you can borrow their equipment, alternatively email: support@testreach.com as soon as possible and at least 5 days before your exam date. 

    Essential Reading

    What you must do now 

    At least 5 days before your exam you should download the TestReach Candidate Application instructions these will be sent to the primary email address on your MyCIPS profile.

    When it’s downloaded log into the app, check your setup and view your exam date and time in your local time zone, any discrepencies must be reported to CIPS prior to exam day. Your Victvs app time will always show a start time 30 minutes earlier, this is to give you set up time with your invigilator on exam day.


    IMPORTANT: All systems show in local time not UK time.


    Check and confirm that your desktop/ laptop computer meets the minimum technical requirements specified at least 5 days in advance of exam day. 

    Read all of CIPS remote exam guidance and make sure you understand and can comply with all of the instructions.

    Whilst CIPS cannot provide any rest breaks during your remote exams, you may choose to apply for a reasonable adjustment to request rest breaks for a medical condition.  You will be expected to submit valid medical evidence for approved rest/toilet breaks during a remote invigilation exam. 

    Read through the tutorial  to familiarise yourself with the system, this will help you to feel calm and confident to login and get started on exam day

    If you are unsure about any of the system requirements for CIPS remote exams email: remote.invigilation@cips.org at least 5 days before your exams.

     


    Be prepared for your invigilator to watch you throughout your exam

     

    Download the VICTVS V3 App onto your compatible mobile device and set up your account. Download the App and Watch the video instructions

    Your VICTVS V3 app registration emails will be sent to your MyCIPS registered email address 2 weeks before your exam date.

    Check and confirm that your desktop/ laptop computer and mobile device meets the minimum technical requirements specified well in advance of exam day.

    Check and confirm that your exam booking(s) in MyCIPS show in your local time not UK  time and that it matches your exam booking on TestReach and in the VICTVS V3 app.

    Take the TestReach tutorial to familiarise yourself with the system, this will help you to feel calm and confident to login and get started on exam day.

    If your equipment does not meet some or any of the technical requirements, please contact: remote.invigilation@cips.org 

     


    On Exam Day

    Firstly, you must open the VICTVS V3 application and connect with the invigilator before you open and begin your exam on TestReach. We recommend you do this 30 minutes before your exam starts. If you do not follow this instruction your exam will be null and void.

    Switch your fully charged, mobile device to airplane mode with WIFI enabled. Keep charging cables close by and an additional spare phone to use if you need technical support.  You must maintain a constant connection with your CIPS exam invigilator throughout your exam.

    Complete all app system updates on your mobile device. 

    Have a clear desk space.

    You will not be able to take any rest/toilet breaks during remote exams unless you have applied for a 'reasonable adjustment' and supplied medical evidence.

    Ultimately, it is your responsibility on exam day to make sure your invigilator can watch you throughout your exam.


    Technical Support

     

    TestReach password issue: Use the ‘forgotten password’ link on the TestReach website to reset your
    password.
    Unable to access your TestReach account: https://app.testreach.com/
    Connection issue: If you have a connection issue during your exam, please contact
    remote.invigilation@cips.org as your exam will need to be re-scheduled to the next series. TestReach will
    not be able to resolve this
    Late to exam: You will not be able to enter your exam if you are more than 30 minutes late and your exam will need to be re-booked for the next
    session. Please rebook as per standard booking process
    Contact details: TestReach on: +353 1 6991385 
    VICTVS V3:
    Unable to access VICTVS V3: use the app downloaded from your app store on your mobile device.
    Victvs password issues: Use the forgotten password link on the VICVS V3 app.
    Contact details: VICTVS V3 live chat here www.support.victvsv3.com or support@victvsv3.com

    TestReach password issue: Use the ‘forgotten password’ link on the TestReach website to reset yourpassword.

    Unable to access your TestReach account: https://app.testreach.com/

    TestReach connection issues: TestReach can restart exams where there are connectivity issues up to three times during the exam. For connection issues during your exam, please email TestReach: support@testreach.com or phone: +442034758685

    Late to exam: You will not be able to enter your exam if you are more than 30 minutes late and your exam will need to be re-booked for the next series. Please rebook as per standard exam booking process.

     


    VICTVS V3:Unable to access VICTVS V3: use the app downloaded from your app store on your mobile device.

    Victvs password issues: Use the forgotten password link on the VICVS V3 app.

    Contact details: VICTVS V3 live chat here www.support.victvsv3.com or email: support@victvsv3.com

     


    Candidate Rules and Regulations

    When booking CIPS remote exams you agreed to the CIPS candidate regulations and the CIPS remote exam guidance.  Read these and make sure you understand and can comply with all of the instructions.

    You must be connected to your CIPS invigilator on the VICTVS app at all times during your exam.

    Do not access and start your exam in the TestReach computer-based exam platform until your CIPS invigilator is present.

    Reasonable adjustments:

    Candidates who require reasonable adjustments will need to apply as per the process - CIPS Reasonable Adjustments request.

    Whilst CIPS cannot provide any rest breaks during your remote exams, you may choose to apply for a reasonable adjustment to request rest breaks for a medical condition.  You will be expected to submit valid medical evidence for approved rest/toilet breaks during a remote invigilation exam.

    Remote Exam Guidance

    Ultimately, it is your responsibility on exam day to make sure your invigilator can watch you throughout your exam.

    Please read and fully understand the guidance before your exams.

    Download and read the remote exam guidance

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