Senior Commercial Manager (Contracts)

London, York
£38,171 - £42,745 (National) £39,747 - £44,854 + £3,150 RRA (London)
12 Oct 2020
28 Oct 2020
Public Sector
Contract Type
Full Time
CIPS Membership
CIPS member, Non CIPS member


Candidates must have the below essential experiences;

Experience of delivering high quality, large scale contracts.

Experience of working in a commercial environment delivering contract management strategy.

Experience of implementing contract management to ensure supplier performance standards are met and savings, CI and added value is delivered to the organization.

Negotiation with suppliers.

Candidates must also have the below essential technical skills;

IACCM or MCIPS Level 4 or above; or Relevant Commercial experience.

For further information on how to apply, please see the Candidate Pack at the bottom of this page.

Please note excess fares will not apply.

Job description

Responsibility for delivering high quality Contract Management for a diverse range of services such as Digital and IT Services, HR & L&D Services, or those in support of our Court work. Driving service delivery improvements, savings and innovation through effective contract management techniques, underpinning these activities with a focus on compliance and achieving excellent value for money.

You will be responsible for specified high risk/high value/complex contracts, managing supplier relationships to ensure that we achieve the highest quality goods and services. You will also work closely with procurement colleagues to ensure that intelligence from contract delivery helps shape future procurement strategies.

Experienced in negotiating with suppliers, you will agree contractual terms and conditions, service levels, performance measures and resolve supplier disputes to manage risk exposure to CPS. You will monitor any areas of risk such as financial stability, to ensure continuity of supply.

Reporting on risks, issues and performance, you will work closely with operational managers to provide a consistent, joined up approach to supplier management, escalating issues where required and ensuring that senior management have the data required to assess performance.

You will also be integral to establishing and updating contract management policies and working practices, working with stakeholders in operational management to embed contract management toolkits. You will provide guidance, training and coaching in effective contract management to your team and stakeholders.


Lead on the design and delivery of the contracting management and supplier relationship management strategies for designated portfolio of contracts.

Manage delivery of contract management plans, ensuring appropriate monitoring and reporting mechanisms are in place to effectively manage performance against contractual targets.

Allocate resources to support delivery across the contract management function, including allocating stretch projects in support of commercial strategy delivery.

Manage team to deliver effective contract management to deliver savings and continuous improvement through effective contract management, resolving performance issues swiftly and resolving supplier disputes to minimise impact on service delivery.

Work with procurement colleagues to plan and manage the handover of contracts to operational teams, providing contract management expertise and support according to contract size and risk profile.

Negotiate with suppliers for contract award, contract change controls and manage exit of suppliers to avoid disruption to services.

Pro-actively identify delays and resource issues in managing contract portfolio, mitigating these to keep contract management plans on track.
Provide commercial advice to team members, colleagues and both internal and external stakeholders.

Support the Head of Contract Management in the development and implementation of contract management strategy, commercial policy and working practices.


We'll assess you against these behaviours during the selection process:

  • Making Effective Decisions
  • Leadership
  • Changing and Improving
  • Communicating and Influencing

Technical skills

We'll assess you against these technical skills during the selection process:

  • IACCM or MCIPS Level 4 or above; or Relevant Commercial experience.


Candidates who are recommended by the selection panel but not appointed to the current vacancy will be placed on a waiting list for 12 months and may be offered another post, should any further vacancies for a Senior Commercial Manager arise in the CPS Digital and Commercial area during this period. CPS may also approach candidates on the waiting list to fill other CPS Digital and Commercial area roles requiring similar knowledge and experience.

This is a full time post. However, requests for flexible, part-time working and job share will be considered, taking into account at all times the operational needs of the Department.

Things you need to know


Successful candidates must pass a disclosure and barring security check.

People working with government assets must complete basic personnel security standard checks.

Selection process details

This vacancy is using Success Profiles, and will assess your Behaviours, Experience and Technical skills.

The recruitment process will consist of an online application and interview which will be held on either the 11th or the 12th of November 2020.

You should keep these dates free or notify us if you are not available. We will make every effort to accommodate you in your preference for dates; however we cannot guarantee that they will be met.

Due to the current Covid-19 situation, your interview may also be conducted via Video/Telephone. Where possible interviews will be conducted face to face, however until restrictions are lifted we will be utilising video technology in order to allow interviews to continue. If your interview will be taking place via video, a member of our recruitment team will be in touch with further guidance. 

The successful applicant will be required to secure DBS clearance; to speed up this process; you should bring 3 forms of ID with you on the day of interview. Data gathered from unsuccessful candidates will be destroyed in accordance with our Data Retention Policy.

If successful in obtaining an interview you will be asked to complete the Character Enquiry Form and Nationality and Immigration Questionnaire.

(If you are an internal member of staff, you will not be required to undergo this DBS check as you will already hold this clearance)

***This campaign will involve shortlisted candidates completing an online CPS Values self-assessment. The ratings from this assessment will inform the interview process and aid the panel in their selection-based decision making***

Personal Statement (using the text box provided online)

You will also be asked to complete a personal statement of no more than 1250 words setting out how you consider your personal skills, qualities and experience, match the requirements as detailed in the Candidate Pack. You will also need to address the core behaviours for this role, detailed in the Behaviours Section of the Candidate Pack, which are;

1. Making Effective Decisions
2. Communicating and Influencing

Further to this you will also be required to make reference to the below in your application;

Experience of delivering high quality, large scale contracts.

Experience of working in a commercial environment delivering contract management strategy.

Experience of implementing contract management to ensure supplier performance standards are met and savings, CI and added value is delivered to the organization.

Negotiation with suppliers.

IACCM or MCIPS Level 4 or above; or Relevant Commercial experience.

In addition you will need to demonstrate the CPS or Civil Service Values.

CV Section (using the text boxes provided online)

You will not be required to upload your CV however, when submitting your application there is a ‘CV section.’ You will be required to provide information regarding your employment history.

Please note that it is the candidate’s responsibility to provide the specified application information in the requested format to ensure that they are considered for the post.

Change to Normal Operating Hours

With effect from 1 April 2019 CPS employee Normal Operating Hours are 7am to 7pm. An employee’s actual working hours will be agreed with their local management subject to specific business requirements. All employees may be required to work any time between the hours of 7am and 7pm Monday to Friday subject to reasonable notice and consideration of personal circumstances.

Contracted Weekly Working Hours

Full time employees, will be contracted to work 37 hours per week, excluding lunch breaks.


If overtime is necessary, employees will be invited to volunteer. It is a condition of contract that you are available to work overtime for one weekend in every four, if there are insufficient volunteers, you will be required to work overtime if requested to do so by your line manager.


Customer facing roles in the CPS require the ability to converse at ease with members of the public and provide advice in accurate spoken English and/or Welsh where required. Where this is an essential requirement this will be tested as part of the selection process.

From April 2018, the CPS will provide a Fair Processing Notice (FPN) to all new applicants after they have been successful at interview. These candidates will be informed that, as one aspect of pre-employment screening, their personal details – name, National Insurance Number and date of birth - will be checked against the Internal Fraud Database (IFD) and that anyone included on the IFD will be refused employment unless they can demonstrate exceptional circumstances.

The Strategic Resourcing team in the CPS will, on behalf of the vacancy holder, inform applicants when they are refused employment because of their inclusion in the IFD.

Feedback will not be provided until the vacancy is complete

If you are dissatisfied with the recruitment process and wish to make a complaint, please contact Strategic.Resourcing@cps.gov.uk with your concerns.

If you remain dissatisfied and wish to make a further complaint, please click on the following link to the Civil Service Commissioners complaints page https://civilservicecommission.independent.gov.uk/recruitment/civilservicerecruitmentcomplaints/

Civil Service Commissioners Recruitment Principles can be found here –

Details of the Civil Service Nationality Rules are located at:

Feedback will only be provided if you attend an interview or assessment.

Nationality requirements

Open to UK, Commonwealth and European Economic Area (EEA) and certain non EEA nationals. Further information on whether you are able to apply is available here.

Working for the Civil Service

The Civil Service Code sets out the standards of behaviour expected of civil servants.

We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission's recruitment principles.

The Civil Service embraces diversity and promotes equal opportunities. As such, we run a Disability Confident Scheme (DCS) for candidates with disabilities who meet the minimum selection criteria.

Apply and further information

Once this job has closed, the job advert will no longer be available. You may want to save a copy for your records.

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