How to define meaningful KPIs

Four ways to set great KPIs

At the CIPS Australasia Conference in July, Dr Stefan Gassner of procurement consultancy Grosvenor offered tips on how to set up a performance management framework and define meaningful KPIs

1. Define success. A performance management framework has four different elements: it defines the objective of the contract; it includes the critical factors required for success; it defines measurable KPIs; and it sets out the consequences of success and failure, including how to address underperformance.

To read the rest of this article you need to sign in:

Membership ID / Email Address

Password

Don't have an account? Register here

JOIN CIPS

Not a CIPS member? Why not join CIPS to access a full range of benefits, including:

Access all areas of the CIPS Knowledge on-line library including tools and templates and Supply Management stories.
Enhance your network and get connected to a global community of 120,000 in 150 countries.
Stay in touch and up to date through member only events and branch meetings.
Annual subscription to Supply Management magazine.
10 per cent discount on all training courses, workshops, seminars and conferences.
Up to 15 per cent discount on books from the CIPS book store, including course books and a range of further reading text books.

And much more. Click here to join >

Four ways to set great KPIs

SIGN UP

JOIN CIPS