26 April 2007 | Antony Barton
Almost half of buyers think third-party invoice consolidation is a bad thing for procurement.
The latest SM
poll of 100 buyers shows 46 per cent view it negatively and 20 per cent are unsure about the process. Many said it would increase chances of human error and was unnecessary with electronic invoicing. Some said it would be more difficult to resolve payment discrepancies. But many in favour pointed to cuts in paperwork, time and cost, because the third party reduces the number of separate invoices processed for payment.
Savita Bachan, buyer for Pelican Buying Company, which provides third-party consolidation, said: "Suppliers find the service so beneficial they offer our customers a loyalty rebate based on the value of spend."