Amazon's ownership of its own logistics capabilities contributed to its master status ©Eric Slomanson/, Inc.
Amazon's ownership of its own logistics capabilities contributed to its master status ©Eric Slomanson/, Inc.

Amazon joins Gartner’s supply chain masters

26 May 2017

Amazon has been promoted to the “masters” category in Gartner’s annual Supply Chain Top 25 global ranking.

The e-commerce giant, which ranked third last year, joins Apple and P&G in the top category, created by Gartner to recognise sustained leadership in supply chains over the last decade.

Amazon’s “outsized influence” on the retail sector, and its impact on the move from bricks and mortar stores to distribution centres, earned it its place. “Hardly a day goes by without another announcement of Amazon's foray into a new market, ownership of its own logistics capabilities or filing of patents to improve customer experience,” said Stan Aronow, research vice president at Gartner.

Soup and soap company Unilever held the top spot in the top 25 ranking for the second consecutive year, followed by McDonald’s, Inditex and Cisco Systems.

There were two new entries this year. After a seven-year hiatus Nokia re-entered the list at fifteenth place, while drinks company Diageo made its first entrance at number 23.

Last year saw a change in the business environment, said Aronow, with a trend towards protectionism causing some companies to create contingency plans, change supply networks and alter design decisions. “Continued investment in innovative supply chain capabilities will be required to meet this changing landscape,” he said.

Gartner identified three key trends in this year’s global ranking: a “massive” shift towards digital connections within and across supply chains, increasingly adaptive organisations, and more recognition that healthy supply chains are dependent on environmental and social sustainability.

The ranking is based on a combination of business performance, including financial and CSR data, polls and industry opinion.

The 2017 Gartner Supply Chain Top 25

  1. Unilever
  2. McDonald's
  3. Inditex
  4. Cisco Systems
  5. H&M
  6. Intel
  7. Nestlé
  8. Nike
  9. Colgate-Palmolive
  10. Starbucks
  11. PepsiCo
  12. 3M
  13. Johnson & Johnson
  14. Coca-Cola Company
  15. Nokia
  16. BASF
  17. Schneider Electric
  18. Wal-Mart Stores
  19. HP
  20. L'Oréal
  21. Kimberly-Clark
  22. BMW
  23. Diageo
  24. Lenovo
  25. Samsung Electronics

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