Some suppliers had little or no power to negotiate with the big chains © Getty Images
Some suppliers had little or no power to negotiate with the big chains © Getty Images

Supermarket suppliers afraid to complain due to product 'delete' threat

23 November 2020

New Zealand’s grocery suppliers fear bullying tactics from supermarkets who frequently threaten to “delete” products from shelves if complaints are lodged.

Katherine Rich, CEO of supplier industry group the Food and Grocery Council (FGC), said firms were afraid to speak out about supermarket tactics such as 45% margins and being billed for thefts in store.

 Want to stay up to date with the news? Sign up to our daily bulletin.

To read the rest of this article you need to sign in:
Don't have an account? Register here


Not a CIPS member? Why not join CIPS to access a full range of benefits, including:

  • Access all areas of the CIPS Knowledge on-line library including tools and templates and Supply Management stories.
  • Enhance your network and get connected to a global community of 120,000 in 150 countries.
  • Stay in touch and up to date through member only events and branch meetings.
  • Annual subscription to Supply Management magazine.
  • 10 per cent discount on all training courses, workshops, seminars and conferences.
  • Up to 15 per cent discount on books from the CIPS book store, including course books and a range of further reading text books.

And much more. Click here to join >

Central Scotland
Up to £40k plus benefits.
Wolverhampton, West Midlands
£51,901 - £54,934
Wolverhampton City Council
CIPS Knowledge
Find out more with CIPS Knowledge:
  • best practice insights
  • guidance
  • tools and templates