Some suppliers had little or no power to negotiate with the big chains © Getty Images
Some suppliers had little or no power to negotiate with the big chains © Getty Images

Supermarket suppliers afraid to complain due to product 'delete' threat

23 November 2020

New Zealand’s grocery suppliers fear bullying tactics from supermarkets who frequently threaten to “delete” products from shelves if complaints are lodged.

Katherine Rich, CEO of supplier industry group the Food and Grocery Council (FGC), said firms were afraid to speak out about supermarket tactics such as 45% margins and being billed for thefts in store.

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