Nando's shuts outlets because supply chain 'having a 'mare'

18 August 2021

Nando’s has been forced to shut one tenth of its UK stores after shortages of staff, HGV drivers and chickens left the restaurant chain with a shortfall of supplies.

The restaurant – famous for its peri peri chicken dishes –  announced it would be closing 45 out of its 450 UK stores. 

The company said on Twitter: “The UK supply chain is having a bit of a ‘mare right now”. 

“This is having a knock-on effect with some of our restaurants across England, Scotland and Wales.”

Stores in Northern Ireland and the Republic of Ireland are not being affected by the issues. 

The chain has been hit by staff shortages in its supply chains and the nationwide HGV driver shortage, which has led to delays in supplies getting to restaurants.

Signs in restaurant windows explained supply shortages were behind the closures, and customers were told via Twitter shortages had been caused by staff “isolation periods” and suppliers “struggling to keep up with demand”.

A Nando’s spokesperson told The Guardian: “The UK food industry has been experiencing disruption across its supply chain in recent weeks due to staff shortages and Covid isolations, and a number of our restaurants have been impacted.”

The restaurant chain has deployed staff to its suppliers to help “get things moving” within its supply chains.

Nando’s said they were already seeing positive results from the move. “It is our intention to have all of our restaurants up and trading again from this Saturday, as a result of the hard work behind the scenes," said the spokesperson.

Nando’s is the latest food business to announce disruptions due to supply chain shortages. 

KFC announced last week customers should expect to see shortages of foods and packaging across their restaurants following difficulties in its supply chain. 

Dairy Giant Arla and Tesco have been offering bonuses of up to £1,500 for new HGV drivers.

The Road Haulage Association estimates there is currently a shortfall of 100,000 HGV drivers, with 25,000 HGV driver tests being delayed due to the coronavirus pandemic, and an additional 25,000 drivers forced to return to the EU following Brexit.

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