Starbucks hit by ‘supply chain constraints’

11 June 2021

Starbucks has been hit by supply shortages for some of its drinks ingredients, leaving some beverages unavailable to US customers.

The retailer put orders for 25 different products on “temporary hold” until at least 4 June, including hazelnut syrup, chai tea bags and green iced tea, according to a memo seen by Business Insider

A Starbucks spokesperson said: “Specific items will vary by market and store, and some stores will experience outages of various items at the same time.

“The temporary supply shortages occurring in the US on some products is attributable to the supply chain constraints.”

Customers on social media complained of not being able to get hold of specific blends of coffee, caramel flavouring or lemonade.

Earlier this year, Starbucks faced shortages of oat milk at multiple locations in the US one month after it had been rolled out.

Starbucks said while some stores were temporarily out of oat milk, there was not a national shortage.

A spokesperson told Business Insider: “Customer response to the national launch of oat milk at Starbucks has been positive, and as more customers return to our stores some may experience a temporary shortage of oat milk at their store.

“We apologise for any inconvenience to the customer experience and recommend trying soy milk, almond milk or coconut milk.”

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