This blog promises not to sell you anything

1 May 2009
There is a cliché in football that if a club chairman gives the manager a “vote of confidence”, you can almost guarantee the very same manager will be packing his personal effects and leaving the club within the next week. And I think I have found the equivalent “dreaded” phrase of inevitability in procurement. It is heard at a conference when a sponsor or supplier gets up to present and the first thing they say is “I’m not going to give a speech selling our services” – and then proceeds to do just that. I don’t think it is deliberate (in most cases) and genuinely the speaker doesn’t believe they are actually selling, but probably can’t resist the opportunity to promote their wares to a captive audience of buyers. I don’t see any value in these presentations, either for buyers who have to suffer them - or even the suppliers, who probably alienate the audience rather than attracting them as customers. Do you find supplier presentations useful?
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